Still confused
I bought this for my motorola w376g. The cable fit into the phone, which was a relief. But the software wasn't detecting my phone, and after a while it brought up a list of phone models to choose from. Nothing even close came up! I mainly bought this for ringtones from CDS and transferring pictures. I say just get ringtones online if your phone has a web browser, and email your phone's pictures to yourself if it has a web browser. Maybe someday I'll figure this software out.

worthless
will not work with verizon wireless.Mobile Phone Tools would have been nice to know this before buying

doesn't work, even on FOUR computers
I am a college student living on campus. I have a desk top and my two roommates have laptops. While attempting to install on my computer, multiple error messages came up. Alright I'll try my roommates computers. On each of theirs, NEW error messages came up. Each of the three computers yielded three separate error messages. Wow, I guess I have to try my computer at home. I go all the way home on the weekend and try this for a FOURTH time. A new error message comes up. I've tried this on four computers with the same result. The product sucks. All I want to do is unload my pictures and videos to a computer, but apparently that is too much to ask. DO NOT BUY this product, it is a complete waste of money.

Motorola Mobile Phone Tools 4.0
Dics had error in it and would not load. So I purchased the new Ver right from Motorola site. Never again will I buy from here. I guest you get what you pay for. :(
Rich

old version..will not update to 5.0 does not work with Verizon
This is the old version..did not even recog. my Rizar z6. I called moto they told me to get ver. 5.0. And after all the new download and hassel of the upgrade,it only has the phone book capability for Verizon none of the other features work. If you want to use this to access the internet from the phone, u will need to have the verizon data package ( 49/month??)